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3dcart allows you to add shipping insurance to your orders. This is a method by which you specify an additional fee that can be added to regular shipping costs. The insurance can either be required on orders over a certain value or can be optional for your customer to choose. Go to Settings =Shipping. May 13, 2019 Stay away from banggood.com I have two orders that have been lost by USPS and banggood refuses to replace per their shipping insurance policy.
Banggood, found online at BangGood.com, says their motto is 'the best bang for your buck' and they believe in providing the best products along with the best support and services for their customers.How Does It Work?Like any other online retailer, customers can simply go to their website and search through their offerings by categories. Their website says that they currently offer more than 70,000 products across a wide range of categories including: Apple accessories, cell phones, electronics, RC toys, LED lights, clothing, beauty, jewelry, and watches.In addition, they promise their users that, in order to 'stay fashionable and current' they are always in the process of updating the products they offer their customers. Cost/Price PlansWith such a wide variety of different items, there is no particular price range for their products.Refund PolicyThere is no real Refund Policy for Banggood. Love this place.
They are specialized on USB chargers (Blitzwolf), that are absolutely awesome and better than brand-name ones, because you never run into fake charger with Blitzwold - it's 100% original, and based on latest technologies like US imported chip Power Integrations. Can tell it so confident because I'm engineer dealing with electronics for 20 years. See reviews of their chargers at BLF forum (HKJ user, Dannish independent expert)I'm buying goods at Banggood for 5 year, probably, and it was only one time when I got into problem (non-working flashlight). Support team very attentively listened me, my proof, and they told chipped flashlight will be replaced with spare. Can give them only positive feedback.
Great store, strong warranty policy.Sure I will buy again. Every platform has cons, and pros. Pay extra attention what you are buying at what price. Many cheap things (like 50 cents worth) are tend to broke.
You can't blame e-commerce company for this. They only give you a choice of goods. Better things usually cost more.Cheers,Alex S.
I've ordered many different products from Banggood, ranging from simple tools to things like measuring instruments and led projectors. The store has to send the goods very quicklyOf course, the speed of delivery depends on the local postal service, which is especially important for such a large country as Russia.This time I expected 2 parcels, one with an action camera, another with two IP cameras for outdoor surveillance.The parcel with the action camera was without a track number, due to the small size. Track number of the second parcel showed that she came to Russia a few days after payment.Unfortunately, then it took almost 3 months from the date of order, and I did not receive the parcel. Then I wrote to the support service Banggood.My letters were answered very quickly.
I was offered to check the correctness of my address (it was correct), the completeness of my personal data (everything was fine) and check the availability of parcels in my post office (they were not there).After that, Banggood offered to send parcels again, and I promised that if I receive them a second time, I will pay their cost additionally.Then it turned out that such IP-cameras are not now on sale and Banggood offered to return me money for them.I really liked the work of Banggood customer support. They are attentive, friendly and always ready to help.I wish Banggood success and further development, and to itself – to receive a parcel and a refund. I live in Germany and I am ordering items for the last 3 months from Banggood. These items are mainly electronics (spare parts) and some tools.
The majority of the items have been rapidly delivered and their quality was as good as I expected, except for one case that it is not worth further mentioning, because I did not asked for a refund or replacement or assistance, although I was asked about by the customer service.In a second case that I did not receive the item at all (I assume that the local customhouse in Germany stopped the parcel for a few possible reasons and they were not bothered to inform me), I contacted with the customer service of Banggood after the 2 months waiting period and they managed to refund my payment. What is worth mentioning is that in both cases the customer service was polite and helpful.I would like to suggest to the interested customers to realize the fact that our ordered items are travelling a lot of kilometers of possible heavy postal treatment and are been controlled in countries worldwide under varied customs regulations. Furthermore, we do not know where these goods are originally been produced or how accurate they have been tested. This fact generates inevitably a small risk.I hope that the administration of Banggood company will keep the good work in the future, concerning the quality of their services as well as the quality of the working conditions provided to their employees.Orestis. Banggood has an amazing customer service and way better than you would expect if there's ever an issue they deal with it right away and my only issue was that my product was squished while it was shipping and they refunded me and I've dealt with these issues before and other websites ignore me. First of all banggood shipping is amazing I once had to wait 52 days for shipment in another china-based website but on banggood I only have to wait 20 days and some people only wait 16.
The quality for banggood is very very good they have a lot of licensed squishies that sell for a lot less than it would in a store and that's amazing. Overall I would definitely buy from banggood again. I am reviewing this company based only on my last experience with them.They decided for a full refund of my order (even though they did not had to). During the last few years I ordered numerous items from Banggood and no problems of any kind ever occurred. Unfortunately, that has changed with my last order. The item was ordered from European warehouse and since I’m from Europe, I expected to get the item within a few days time.Unfortunately, the package did not arrive and two weeks after I placed the order, I contacted Banggood. They were very polite and within 24 hours the problem was located and solved.
It seems that from some unknown reason, the package was sent but never delivered and consequently, it was returned to Banggood. I really do not blame Banggood for such situation.
Very kindly and professionally, they offered me a total refund, but instead I ordered the same item from their China warehouse (in a meantime it was sold out in European warehouse).As far as I’m concerned, I’m very satisfied with Banggood service and for sure I will buy from them again! I make many purchases in this store.So this time, I bought the details I needed.Delivery was chosen 'Direct delivery to Russia.' Yes, one moment, in this order I paid extra shipping insurance.It took more than two months, and I never got my order.my order has hung in one position and more than 40 days has not progressed further.I asked the store to help me understand this situation.They answered me quickly, although it was a day off.As a result, I was paid back the amount paid by me for this order.I'm not happy with the fact that after two months I did not get the details I needed.But I'm happy with the store. Their fault is that my order is not delivered.